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Frequently Asked Questions

Everything you need to know about using Axion.

Is there a free trial?

Yes, new users can try Axion free for 7 days with full access to core features.

Is my data secure?

Absolutely. Axion only processes the events and data you choose to send. We never connect to your raw database or store sensitive customer data.

What kinds of insights does Axion provide?

Axion surfaces AI-generated insights across your product, support, and growth data like churn risks, drop-offs, campaign impact, and onboarding issues.

What can I track with Axion?

You can track user behavior events like clicks, page views, form submissions, and feature usage. Anything you pass through tools like Segment or direct event tracking.

Do I need to connect my database?

No. Axion works entirely through event-level data and integrations. There's no need to give us access to your database.

How fast can I get started?

You can connect your tools and start seeing insights in minutes. We're currently onboarding users from our waitlist.

Why choose Axion?

Axion replaces dashboards with real-time AI insights across your stack. It saves time, eliminates guesswork, and helps your team stay focused on action.

How do I install Axion?

Simply sign up, install our script or connect via Segment, and start streaming your event data. No complex setup or tagging needed.

Does Axion integrate with Segment?

Yes! Axion works seamlessly with Segment and other event sources like PostHog, GA4, and custom scripts.

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