Your smartest support teammate isn’t human. It’s Axion.
SupportBot detects surges in ticket volume, customer frustration, and root causes before they escalate. No dashboards. No waiting.
SupportBot detects surges in ticket volume, customer frustration, and root causes before they escalate. No dashboards. No waiting.
SupportBot helps you stay ahead of spikes, sentiment shifts, and root issues across your support environment, so your team can act quickly.
SupportBot monitors urgency and anomalies in real time to give your team the heads up before things escalate.
Automatically detect customer tone or sentiment shifts so you can spot rising frustration before it becomes churn.
Connect support trends to product changes or usage patterns to eliminate recurring pain points.
Everything you need to know about using Axion.
Yes, new users can try Axion free for 7 days with full access to core features.
Absolutely. Axion only processes the events and data you choose to send. We never connect to your raw database or store sensitive customer data.
Axion surfaces AI-generated insights across your product, support, and growth data like churn risks, drop-offs, campaign impact, and onboarding issues.
You can track user behavior events like clicks, page views, form submissions, and feature usage. Anything you pass through tools like Segment or direct event tracking.
No. Axion works entirely through event-level data and integrations. There's no need to give us access to your database.
You can connect your tools and start seeing insights in minutes. We're currently onboarding users from our waitlist.
Axion replaces dashboards with real-time AI insights across your stack. It saves time, eliminates guesswork, and helps your team stay focused on action.
Simply sign up, install our script or connect via Segment, and start streaming your event data. No complex setup or tagging needed.
Yes! Axion works seamlessly with Segment and other event sources like PostHog, GA4, and custom scripts.
Get actionable insights in minutes.
